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As for Italian Decreto Legislativo 206/2005, the customer has the right to recede from the contract, without the need to state a reason, within 14 days from the order delivery.

To exercise the return right the Customer must inform us through as explicit statement within the aforementioned time limit, then send us a registered mail at:

ACQUA CARLOFORTE SRL Aeroporto Mameli Via Dei Trasvolatori, SN 09067 Elmas

The notice could be send through email to: ufficio@cameconceptstore.com , provided it will be confirmed within the next 48 hours by registered mail.

ACQUA CARLOFORTE SRL reserves the right to refuse any unauthorized refunds.

ACQUA CARLOFORTE SRL won’t accept returns for opened perfumery and body products.

ACQUA CARLOFORTE SRL won’t accept returns for underwear and swimsuits, or for personal care products in general.

Custom made products and perishable products can not be returned.

HOW TO RETURN A PRODUCT

Returned products must be packaged as stated below and sent to the address:

ACQUA CARLOFORTE SRL Aeroporto Mameli Via Dei Trasvolatori, SN 09067 Elmas

Without delay and anyhow before 14 days from the products delivery.

Direct cost of return shipment are at the expense of the customer The product must be return in the same conditions, packing included, as it was delivered. The tags must be intact and correctly applied, failing which will cancel the right for return and refund.

Refund will be fulfilled within 14 days from the date in which the product is received by us, after checking the conditions of thereof. Said refund will be made through the same payment method used for the initial sale transaction.